Refund policy

Version 1.1 · In force from: 23 October 2026

SwiftLing Pro is sold by BBird, obrt za računalno programiranje, vl. Bruno Kos (“we”), through Freemius, which takes the payment, collects the VAT and sends the invoice. The free plugin SwiftLing costs nothing and is not covered by this policy.

30-day money-back guarantee, no questions asked

If you are not happy with SwiftLing Pro for any reason, ask for your money back within 30 days of buying it and we refund the full price. You do not have to give a reason, and you do not have to try to solve a problem first.

To ask for a refund:

  1. Write to support@swiftling.pro, or use the Support screen of SwiftLing Pro, within the 30 days.
  2. Say that you want a refund and give the email of your Freemius account. You may tell us why, which helps us improve, but you do not have to.
  3. We start the refund, usually within one working day.

The refund is paid by Freemius to the card or account you paid with. It usually reaches you within a few days, depending on your bank. When we refund, the licence ends and SwiftLing Pro must be removed from your sites. The translations you already made stay on your site.

Renewals

SwiftLing Pro is sold as a yearly licence that renews by itself. The price of the renewal is shown at checkout. You can cancel the renewal at any time in your Freemius account, before the date it is charged, and you pay nothing more. A licence that is not renewed keeps working: you only stop getting updates and support.

The same 30 days apply to a renewal: if you did not want it, tell us within 30 days of the charge and we refund it, no questions asked.

What a refund does not cover

  • Charges of other services you chose, such as DeepL, OpenAI, Google or Anthropic, for translations you ran with your own key. Those are between you and that service.
  • Requests made after the 30 days, except where the law gives you more.

If you are a consumer

SwiftLing Pro is made for businesses and professionals. If the law of your country gives you a right to withdraw from a purchase, this policy does not take it away.

Contact

support@swiftling.pro